Shipping trends continue to emerge in order to better serve the needs of customers. Shipping is a competitive, multi-billion dollar industry. And, a wide range of things impact it, including tech advances, global trends, politics, and, of course, fuel. As our digital world expands, here are some changes to watch for.
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The Global Market
eCommerce retailers are expanding their reach to customers in a global market. Our planet is unbelievably more interconnected now than at any other time in history. With all this tech we’re going to continue to see growth in destination countries.
Technologies for Safety & Efficiency
Shipping trends point to AI and a digitized future with self-driving vehicles, and algorithms able to analyze data from supply chain networks. The benefits will be numerous.
Fulfillment Shipping Trends
Efficiency and personalization are industry buzzwords when it comes to order fulfillment. In fact, these two shipping trends are key to boosting customer satisfaction.
Packaging matters because it’s the first time customers engage with the product they ordered. Personalization improves the experience from online shopping to the tracking of shipments and returns.
Efficiency is on the rise, as well, because customers today expect faster delivery times at lower rates. High-speed commercial drone deliveries are set to become commonplace in the near future.
Using Blockchain to Prevent Theft
Cargo theft hits the shipping industry hard each year with millions of dollars worth of merchandise stolen. But that’s where blockchain enters the picture. Each block holds transaction data (like customer identities), and a timestamp, plus they’re resistant to modification. What this means is that blockchain technology is one shipping trend sure to increase transparency.
Exciting changes are coming to the industry, and shipping and logistics companies face disruptions in their future. To stay competitive they’ll have to plan one step ahead of the shipping trends.