Handling Holiday Returns: What You Need to Know About Mailing Gifts Back


The holiday season brings joy, celebrations, and often an abundance of gifts. But once the festivities wind down, many of us are faced with a few holiday returns. Whether it’s an item that doesn’t fit, a duplicate present, or a gift that didn’t quite hit the mark, returning items after the holidays can feel overwhelming. Don’t worry – with the right approach, sending gifts back doesn’t have to be a hassle.

In this guide, we’ll explore the necessary steps for handling holiday returns, share tips for stress-free mailing, and explain how services like those at Mail Boxes Times can simplify the process. Let’s make your post-holiday returns as smooth as possible!

List of Contents

Check The Return Policies for Timing 

With holiday returns, you first need to make sure you understand the return policies of the retailer. Most stores extend their return windows during the holiday season, but these policies vary widely. Some key details to look for include:

  • Return Deadlines: Many retailers offer extended return periods, often lasting until mid or late January. Check the receipt or the retailer’s website for specific dates.
  • Condition Requirements: Ensure the item is in its original packaging, with tags intact, and includes any accessories or manuals. Some stores may charge a restocking fee for opened or used items.
  • Gift Receipts: If the gift came with a gift receipt, it simplifies the process, allowing for an exchange or refund without involving the original purchaser.

By familiarizing yourself with these details, you can avoid the stress of a missed deadline or unnecessary complications. Once you’ve confirmed the return is possible, it’s time to prepare your package for mailing.

Preparing Your Package for Mailing

Once you’ve confirmed the return policy, the next step is to get your package ready for shipment. Proper preparation ensures your return is accepted: 

  1. Check the Return Instructions: Retailers usually provide detailed return instructions, including the preferred shipping carrier and whether a prepaid return label is included. If you’re responsible for shipping costs, you can compare rates from carriers like USPS, UPS, FedEx, or DHL to find the best deal.
  2. Use the Right Packaging: Reuse the original packaging if it’s still intact, as it’s often designed to protect the item. If that’s not an option, choose a sturdy box or padded envelope appropriate for the item’s size and fragility.
  3. Secure the Contents: Use bubble wrap, packing paper, or foam to cushion the item inside the box. Fill any empty spaces to prevent shifting during transit, and seal the box securely with packing tape.
  4. Label Clearly: Attach the return label provided by the retailer, ensuring it’s legible and securely affixed. If you’re creating your own label, double-check the recipient’s address and include your return address as well.
  5. Track Your Shipment: Opt for a shipping service that includes tracking to monitor the package’s progress and confirm its delivery. This is especially important for high-value items.

Mail Boxes Times offers professional packing and shipping services to take the guesswork out of preparing your returns. With expertise in handling delicate and high-value items, our team ensures your holiday returns reach their destination safely and on time.

FAQs About Holiday Returns

1. What should I do if the retailer doesn’t provide a prepaid label?

If the retailer doesn’t include a prepaid label, you’ll need to create your own. Start by checking their website for preferred shipping carriers or guidelines for returns. Then, visit a shipping service like Mail Boxes Times to weigh your package, select the most cost-effective carrier, and print your shipping label. Don’t forget to include tracking for peace of mind!

2. Can returns be shipped internationally?

Yes, returns can be shipped internationally, but the process may involve additional steps. Check the retailer’s international return policy for any specific instructions. Be aware of customs forms, duties, or taxes that might apply. For assistance with international returns, Mail Boxes Times can guide you through the process, ensuring all necessary documentation is completed.

3. How long does it typically take to get a refund?

Refund timelines vary by retailer, but most process refunds within 7–14 business days of receiving the returned item. Some may take longer during the busy holiday season. Use a shipping service with tracking so you can confirm when your package has been delivered and follow up with the retailer if necessary.

4. Do I need the original packaging for a return?

While many retailers prefer the original packaging for returns, it’s not always required. Check the retailer’s policy; in some cases, securely packaging the item yourself may suffice. If you’re unsure, Mail Boxes Times can help provide the right materials to ensure your item is properly packed.

5. What happens if I lose my receipt or gift receipt?

Some retailers may still accept returns without a receipt, offering store credit instead of a refund. Providing proof of purchase, such as an order confirmation email or credit card statement, can also help.

6. Are all items eligible for returns?

Not all items are returnable. Personalized, perishable, or clearance items are often excluded. Always check the retailer’s policy before attempting a return.

7. How should I handle returning large or fragile items?

For oversized or delicate items, consider professional packing services to prevent damage during transit. Mail Boxes Times specializes in packing and shipping items of all sizes safely and securely.

8. What if the return period has expired?

If the return window has closed, some retailers may still offer solutions, such as store credit or an exchange. Contact customer service to explore your options.

9. Can I combine multiple returns into one package?

If you’re returning items to the same retailer, combining them in one package can save on shipping costs. Just ensure each item is properly documented and securely packaged to avoid confusion or damage.

10. Do I need insurance for my return shipment?

For high-value items, it’s a good idea to purchase shipping insurance. This protects you in case the package is lost or damaged during transit. Most carriers offer insurance as an add-on, and Mail Boxes Times can help you determine the best coverage.

For more personalized help with your holiday returns, stop by Mail Boxes Times and let our team make the process seamless!

Make Holiday Returns Simple with Mail Boxes Times

Handling holiday returns doesn’t have to be a post-season headache. By understanding retailer policies, properly preparing your package, and choosing the right shipping options, you can make the process smooth and stress-free. Whether you’re dealing with tricky international returns, fragile items, or simply looking for expert advice, planning ahead and using reliable resources can save you time and effort.

At Mail Boxes Times, we’re here to simplify every step of your return journey. From professional packing to fast, affordable shipping through trusted carriers, our team ensures your holiday returns reach their destination without a hitch.

Don’t let holiday returns slow you down this season. Visit Mail Boxes Times in Beverly Hills for hassle-free packing, shipping, and mailbox services—all with the convenience of a prestigious address and exceptional customer care. Stop by today or contact us to learn how we can help you handle your holiday returns with ease!